bdl88 Privacy Policy

1Personal Information You Provide

When you register for a bdl88 account, contact our support team, or use any feature of the platform, you may provide us with the following categories of personal information:

1. Identity information: full legal name, date of birth, gender, and a copy of a government-issued identity document submitted for KYC verification.
2. Contact information: mobile phone number, email address, and residential address in Bangladesh (city references such as Dhaka, Chittagong, Sylhet, Khulna or Rajshahi are accepted).
3. Financial information: the name of your preferred payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank), mobile wallet account number or card details necessary to process deposits and withdrawals. We do not store full card numbers — these are handled by our payment processor partners.
4. Communications: messages, queries or complaints you send to our support team, including chat transcripts and email correspondence.

2Information Collected Automatically

When you access bdl88 via a web browser or mobile device, our servers automatically collect certain technical data. This includes your Internet Protocol (IP) address, the type and version of browser or app you use, your device model and operating system, the date and time of each request, pages visited within bdl88, referring URL, session duration, and general geographic location derived from your IP address (typically city or district level — not precise GPS coordinates). This technical data is used for platform security, fraud prevention, and analytics to improve service quality. It does not, on its own, identify you as an individual.

3Information from Third Parties

In certain circumstances, bdl88 may receive information about you from third-party sources. This may include identity verification data returned by our KYC verification partners, fraud-screening signals from payment processors (bKash, Nagad, Rocket and international card networks), and responsible gaming referral information where a player has self-excluded through an external programme and bdl88 is notified to enforce that exclusion. Any information received from third parties is used solely for the purpose for which it was shared and is subject to this Privacy Policy.

4Primary Purposes

bdl88 processes your personal data only where there is a lawful basis for doing so. The primary purposes for which we use your information are:

1. Account administration: creating and managing your bdl88 player account, verifying your identity for KYC compliance, processing deposits and withdrawals, and communicating with you about your account status.
2. Service delivery: enabling you to access all features of the platform including cricket betting markets, live casino games, slots, and promotional offers such as welcome bonuses and VIP rewards.
3. Fraud prevention and security: monitoring account activity to detect and prevent fraudulent transactions, money laundering, bonus abuse, multi-accounting, and other prohibited conduct as defined in our Terms and Conditions.
4. Responsible gaming: using your account history and activity patterns to identify signs of problem gambling, enforce self-exclusion requests, apply deposit limits and session time restrictions, and fulfil our duty of care to players under responsible gaming obligations.
5. Legal and regulatory compliance: retaining transaction records and player identity documentation for the periods required under applicable financial regulations, anti-money-laundering rules, and any order from a competent authority.

5Marketing Communications

With your consent, bdl88 may use your contact information (mobile number and email address) to send you promotional communications about new games, upcoming cricket betting events such as BPL and IPL matches, seasonal bonus campaigns (Eid, Pohela Boishakh), and VIP programme updates. You may withdraw your consent to marketing communications at any time by contacting support at [email protected]. Withdrawal of consent does not affect communications that are necessary for account management and service delivery (for example, deposit confirmation messages or security alerts).

6No Sale of Personal Data

bdl88 does not sell, rent, lease or otherwise commercially transfer your personal data to any third party. Your data is not a commodity and we do not monetise it through advertising networks, data brokers, or any similar mechanism. The only circumstances in which your personal data may be shared are those described in Clause 7 below.

7Permitted Disclosures

Your personal data may be disclosed to the following categories of recipients strictly on a need-to-know basis and only to the extent necessary for the stated purpose:

1. Service providers and technology partners: payment processors (bKash, Nagad, Rocket, Visa, Mastercard), KYC and identity verification services, game content providers (Pragmatic Play, Evolution Gaming and similar studios), hosting infrastructure providers, and customer support platforms — all bound by confidentiality agreements and permitted to use your data only to deliver services to bdl88.
2. Law enforcement and regulatory authorities: where bdl88 is required by a valid court order, subpoena, search warrant, regulatory direction, or other binding legal instrument to disclose player data to a competent governmental or law enforcement body. bdl88 will, where permitted by law, notify the affected player of such a disclosure request.
3. Business transfers: in the event of a merger, acquisition, restructuring or sale of all or substantially all of the assets of bdl88, player data may be transferred to the acquiring entity as part of that transaction. In such circumstances, we will endeavour to notify players in advance and the new entity will be required to honour this Privacy Policy.

8What Are Cookies

Cookies are small text files placed on your device by a website to remember information about your session or preferences. bdl88 uses cookies and similar tracking technologies (such as local storage objects and session tokens) to make the platform function correctly, to keep your session active while you are logged in, and to collect anonymous analytics data that helps us understand how the platform is being used so we can improve it.

9Types of Cookies We Use

bdl88 uses the following categories of cookies on its platform:

1. Essential cookies: strictly necessary for the platform to function. These include session authentication tokens that keep you logged in, security cookies that protect against cross-site request forgery, and load-balancing cookies that distribute traffic across our servers. These cookies cannot be disabled without breaking the platform.
2. Analytics cookies: used to collect aggregated, anonymised data about how players navigate the platform — which pages are visited most, where sessions begin and end, and which features are used. This helps bdl88 identify usability improvements. No personal betting history or financial data is included in analytics reports.
3. Preference cookies: used to remember your platform settings such as your preferred language version (English or Bengali) and display preferences, so you do not need to reconfigure them on each visit.

10Active Account Retention

While your bdl88 account remains active, we retain all personal data associated with it. This is necessary to provide you with continuous, uninterrupted access to the platform, to maintain accurate records of your transaction history, and to comply with our ongoing regulatory obligations. You may request a summary of the personal data we hold about you at any time by contacting [email protected].

11Post-Closure Retention

Following voluntary account closure or termination of an account by bdl88, we are required to retain certain categories of data for a defined period. Financial transaction records and KYC identity documents are retained for a minimum of five (5) years from the date of account closure, as required under standard financial compliance practices. After the applicable retention period has elapsed, your personal data will be securely deleted or irreversibly anonymised so that it can no longer be associated with you as an identifiable individual.

12Rights Available to You

You may exercise the following rights at any time subject to applicable law and identity verification:

1. Right of access: request a copy of all personal data that bdl88 holds about you, including your account registration details, transaction history, and any communications we have on file.
2. Right to rectification: request correction of any inaccurate or incomplete personal data we hold about you. For example, if your registered mobile number or residential address has changed, you may ask us to update our records.
3. Right to erasure: request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (for marketing communications), or where processing is unlawful. Note that this right is subject to our legal retention obligations described in Clause 11.
4. Right to restriction: request that we restrict processing of your personal data in certain circumstances — for example while the accuracy of data you have disputed is being verified, or where you have objected to processing and we are considering your objection.
5. Right to withdraw marketing consent: opt out of promotional communications at any time. Withdrawal of marketing consent does not affect service-related messages that are essential for your account (such as deposit confirmations, security alerts, or KYC notices).

13Technical Safeguards

bdl88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. All data transmitted between your device and bdl88 servers is encrypted using SSL (Secure Sockets Layer) technology. Player account passwords are stored in hashed form — bdl88 staff cannot read your password. Payment card data is handled exclusively by our PCI-compliant payment processor partners and is never stored on bdl88 servers. Our servers are hosted in secured data centres with restricted physical access, firewall protection, and intrusion detection systems.

14Your Responsibility

While bdl88 takes all reasonable steps to protect your data on the platform side, the security of your account also depends on you. You are responsible for keeping your login credentials confidential, using a strong and unique password, and logging out of your account when using a shared device. If you suspect that your bdl88 account has been accessed without your authorisation, contact support immediately at [email protected] so that we can take protective action including a temporary account freeze and password reset.